Welcome to cshousehold.shop! To ensure you understand our shipping and delivery policies, please read the following shipping terms carefully. These terms apply to all orders purchased through this website.
I. Import and Export Standards
Our products comply with U.S. import and export standards and adhere to relevant customs, duty, and safety regulations.
All international orders may incur customs duties, import taxes, and other fees, which are the responsibility of the recipient.
You are responsible for ensuring that the shipping information you provide (including the recipient’s name, address, and contact information) is accurate and valid to avoid customs clearance delays or returns.
II. Shipping Area
U.S. Shipping: We ship to all 50 states.
International Shipping: We support international orders to select countries and regions (specific countries available can be found during checkout).
Restricted Areas: We reserve the right to refuse shipment to certain countries/regions where we cannot ship due to legal or shipping restrictions.
III. Shipping Time
U.S. Domestic Orders
Processing Time: Orders typically ship within 1-2 business days. Shipping Time: Typically 3-7 business days (depending on your address and shipping method).
International Orders
Handling Time: Typically shipped within 2-4 business days.
Shipping Time: Typically 7-21 business days, depending on customs and logistics conditions in the destination country.
Please note: Shipping delays may occur due to holidays, customs clearance, or force majeure (such as weather, strikes, epidemics, etc.).
IV. Logistics Partners
To ensure the safety and delivery of your packages, we partner with several professional logistics companies, including:
US: UPS, FedEx, USPS, DHL
International: DHL Express, FedEx International, EMS, etc.
After your order is shipped, you will receive an email or text message with a tracking number, allowing you to track the shipment status in real time.
V. Shipping Costs
US: Free standard shipping is available for orders within the United States. Please check the checkout page for specific shipping costs.
International Orders: Shipping costs are automatically calculated based on the destination country, weight, and shipping method and are displayed on the checkout page. Expedited Service: For faster delivery, you can select expedited delivery during checkout (additional fee applies).
VI. Risk and Liability
Risk transfers to the buyer upon delivery of the product to the logistics company.
We are not responsible for delays or returns due to customs detention, import restrictions, or incorrect information provided by the recipient.
If the package is lost or damaged by the logistics company, we will assist you in filing a claim with the logistics company.