Welcome to cshousehold.shop (hereinafter referred to as “we,” “us,” or “this Website”). We take your privacy and personal information security very seriously. This Privacy Policy explains how we collect, use, store, and protect your information. Please read it carefully before using this Website.
I. Information We Collect
When you use this Website, we may collect the following types of information:
Personal Information: such as your name, email address, contact number, and shipping address (primarily used for order processing and customer service).
Payment Information: such as credit/debit card information or third-party payment account information (payment is completed through a secure, encrypted channel; we do not store your complete payment information).
Usage Data: such as your browsing history, click history, IP address, and device information, used to improve the website experience and provide personalized recommendations.
II. How We Use Your Information
We use the information we collect to:
Process and fulfill your order;
Provide customer support and after-sales service;
Improve website performance and user experience;
Send you promotional information and event notifications (you can unsubscribe at any time);
Comply with legal and regulatory requirements.
III. Sharing and Disclosure of Information
We will not sell or rent your personal information to any unrelated third parties. We may share information only in the following circumstances:
Providing necessary information to payment platforms and courier companies to complete payment and logistics services;
When required by laws and regulations or when lawfully requested by government agencies;
To protect the legitimate rights and interests of this website, users, or the public.
IV. Information Storage and Security
We employ reasonable security measures (such as SSL encryption) to protect your information from unauthorized access, use, or disclosure.
Your personal information will be stored on protected servers and accessed only by authorized personnel.
While we strive to ensure security, information transmission on the Internet still carries risks. Please understand and properly protect your personal account information.
V. Your Rights
You have the right to:
Access, correct, or update your personal information;
Request that we delete your personal data (to the extent permitted by law);
Unsubscribe from our marketing emails at any time.
VI. Cookies Policy
This website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and provide personalized recommendations. You may refuse cookies through your browser settings, but this may affect some website functionality.
VII. Children’s Privacy
This website does not actively collect personal information from children under the age of 18. If we discover that we have inadvertently collected such information, we will immediately delete it.
VIII. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on the website and will be effective immediately.